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The Free Trade Manufacturers Association, more commonly known by its members as the FTZMA, was founded with the aim of fulfilling the primary objectives as stipulated in its constitution.

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Over the years, FTZMA has been instrumental in resolving various challenges and issues with the relevant authorities professionally and expeditiously. As such, the reputation of the association has grown, and it has become an entity that duly cares about the interests of entrepreneurs and investors.

Vision

To become the premier ‘One Stop Service Provider’ for all member enterprises and BOI investors across all zones and beyond, representing their interests in every forum and platform.

To provide dedicated services to all member enterprises and BOI investors across all zones and island-wide, supporting their business development and continually expanding and safeguarding their interests.

Mission

  • Becoming a Permanent Member of National Labour Advisory Council from its inception

  • Becoming a council member of Sri Lanka Shippers’ Council

  • Offering Vice Chairmanship of Sri Lanka shippers’ Council

  • Kandy Industrial Park Association (KIPIA) has merged with FTZMA

  • Becoming a registered “Employers’ Trade Union” under Ministry of Labour

  • Becoming a recognized Trade Association by ILO, Sri Lanka

  • Becoming a permeant member of BOI industry advisory Council

  • ​Member of Wages Board for Apparel Sector

Credentials & recognition gained by
FTZMA

  • Leadership

We think and act as leaders in our professions and industries.

 

  • Professionalism

We listen to our members with respect and provide effective solutions to their challenges.

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  • Responsibility

We take our duties seriously and uphold the highest standards of integrity.

 

  • Inclusivity

We actively engage all members of our community, regardless of their skills, age, gender, or nationality.

 

  • Diversity

We value and promote diversity within our association and the broader business community.

 

  • Accountability

We hold ourselves accountable to our members, ensuring transparency and trust in all our actions.

 

  • Promise to Members

We are committed to fulfilling our promises to our members, continually striving to meet their needs and expectations.

 

  • Teamwork

We believe in the power of collaboration and unity, working together for the betterment of our industry and community.

Our Values

  • Understanding Our Members

We prioritise getting to know our members thoroughly to better serve their needs.

 

  • Member Engagement Events

We host various events to facilitate engagement and collaboration among our members.

 

  • Member Satisfaction

We focus on keeping our existing members happy through exceptional service and support.

 

  • Gathering Feedback

We regularly conduct surveys to gather feedback from our members and continually improve our services.

 

  • Membership Certificate

We intend to provide Membership certificate which is something tangible to represent membership

 

  • Automated Renewal Process

We also intend to streamline the membership renewal process by automating it at the end of each year.

 

  • Consistency and Timeliness

We ensure all our actions are consistent and timely to meet our members' expectations.

 

  • Improving Registration

We continuously enhance the membership registration process for a seamless experience.

 

  • Tracking Progress

We diligently track our progress to ensure that we meet our goals and deliver value to the members.

 

  • Visually Appealing Website

We continue to maintain a visually appealing and user-friendly website to keep our members informed and engaged at all times.

Our Strategy

  • Members of the Association shall support the general objectives of the Association and at all times;

  • Act with integrity and professionalism and carry out their operation in such a way as to promote a positive image of the Association and their membership.

  • Act responsibly to secure the welfare, health and safety of all employees of the enterprises and take account of the impact of their activities on the environment and the community.

  • Ensuring continuous and smooth operation of the activities and most importantly sustain the industry by satisfying the investor and actively assist and encourage members to bring up issues with the secretariat of FTZMA for enabling to deal with respective stake holders to resolve them amicably.

  • Endeavour to serve the interests & sustainability of the Association and the fellow member enterprises without compromising individual’s integrity and values.

  • Strive to build the reputation of fellow members and make good standing members in the Association.

  • Actively promote the Association whenever possible with clear understanding and goodwill and co-operation with external entities.

Code of Conduct

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